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Terms and Conditions

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1. Acceptance of Terms

  • Context: Defines who the agreement is with and that accessing the portal and placing orders constitutes legally binding acceptance of all stated terms.

  • Specifics: Must include an ‘I Accept’ check-box for all new wholesale applications, and clearly state that terms can be updated.

2. Wholesale Account Agreement

  • Context: Outlines the requirements for opening and maintaining a business account.

  • Specifics: Covers age verification (strictly 18+), identity checks, business registration details (ABN/ACN), and account security responsibilities.

3. Platform Use & Security

  • Context: Describes the permitted and prohibited uses of the wholesale portal.

  • Specifics: Includes clauses on intellectual property (product images, branding), prohibiting malicious code, and the company’s right to suspend access for security or policy breaches.

4. Pricing, Payments & Tax (GST)

  • Context: Detailing standard B2B financial transactions.

  • Specifics: Covers minimum order quantities (MOQ), current wholesale pricing (stated in AUD), payment terms (e.g., net 14), accepted payment methods, and the application of GST in Australia.

5. Ordering, Shipping & Delivery Conditions

  • Context: Managing the logistics and transfer of goods.

  • Specifics: Details order deadlines, standard delivery times (estimates), shipping fees (often based on volume),and when ownership/risk of the goods transfers from the wholesaler to the client.

6. Product Liability, Risk & Compliance

  • Context: Defining legal responsibility for the goods in a complex regulatory market.

  • Specifics: Crucial for vaping products. Outlines that clients are responsible for compliant resale, adherence to strict storage guidelines, and managing risk once goods are in their possession.

7. Compliance & Legal Obligations

  • Context: A general statement of regulatory adherence.

  • Specifics: Reaffirms that the agreement is governed by the laws of Australia and that both parties must comply with all relevant state and federal health, safety, and trade regulations.

8. Privacy & Data Handling

  • Context: Linked directly to our Privacy Policy.

  • Specifics: Reiterates how the company handles sensitive business and account data (B2B privacy context).

The information above, along with the previous drafts for Privacy Policy and Return & Refund Policy, will help you build a robust legal framework for your wholesale operations. Remember to use the generic contact placeholders in the banner graphic when publishing on your final website header/footer.

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